Question 1

Will my customers know it's AI?

Accepted Answer

Not unless they ask directly. Sarah sounds like a calm, experienced front-desk hire — short sentences, natural acknowledgments, no robotic tone. If a caller asks "are you a real person?" she answers honestly: "I am an AI dispatcher — I can book you right now or have the owner call you back. What works?" In testing, less than 5% of callers ever ask.

Question 2

What if my customers hate it?

Accepted Answer

Then we turn it off. Month-to-month after the first 60 days, no annual lock-in. But the data is clear: a calm, professional voice that picks up on the second ring beats voicemail every single time. Your customers don't want to leave a message — they want their AC fixed.

Question 3

Does this work with my CRM?

Accepted Answer

Yes if you use ServiceTitan, Housecall Pro, or Jobber. We integrate during the 14-day build. If you use something else, ask us — we've handled custom integrations before.

Question 4

How do I know it's actually generating revenue?

Accepted Answer

Every call, every reactivated customer, every recovered quote is logged with a unique attribution tag. You get a weekly summary email and a live dashboard. On Growth and Pro, we only charge the 10% performance fee on revenue we can attribute — so we're motivated to track it accurately.

Question 5

What happens when Sarah makes a mistake?

Accepted Answer

Every call is recorded and transcribed. You see every interaction. If Sarah mishandles a call, we tune her prompt within 24 hours and credit the affected job. Our target is under 2% error rate, and we publish ours every month.

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